Operation Support Systems (OSS)

OSS Application services

Operations Support Systems- (OSS) are distinctively designed by CSPs to govern their network communication services with the ultimate aim of providing seamless services to the users. The needs of the end user are sure to increase exponentially, and it will be imperative for operators to adopt next-gen technologies. In such cases, cloud computing and RPA will ensure high availability, real-time automation & intelligent service assurance.

TechM OSS application services portfolio offers a gamut of services that provide end-to-end visibility across the domains of network inventory, service provisioning, network configuration and fault management. We possess the capability to plan, design, create, configure, deploy and manage OSS services faster than ever. This will enable our customers to cut down operational costs & leverage new business opportunities.

Solution Offerings

  • OSS Transformation – NOC to SOC/CEM: – Moving from Resource Centric to Service/Customer Centric Operations
  • OSS Transformation – 5G Readiness: – Transforming OSS today for 5G
  • OSS Transformation – E2E Service Orchestration: – Orchestration across PNF & VNF
  • OSS Transformation – Inventory Federation: – Smart Inventory Federations across multiple domains/ systems
  • OSS System Integration: – Integration Services across Fulfilment and Assurance domain
  • OSS Application Development and Operations: – Application Consolidation, Simplification Application Support and Maintenance across all levels (L1/ L2/ L3)

Differentiators

  • Telecom focused vendor agnostic solution
  • Global OSS footprint across Consulting, Design, Implementation & Operation
  • Significant experience and contribution to Open Source Technologies

Business Benefits

  • Achievable reduction in TCO over 5 years
  • Global OSS footprint across Consulting, Design, Implementation & Operation
  • Improvement in Operational Efficiency
  • Global OSS footprint across Consulting, Design, Implementation & Operation
  • Future readiness – Capability to support next generation services
  • Global OSS footprint across Consulting, Design, Implementation & Operation
  • Simplification & Consistency in operations
  • Global OSS footprint across Consulting, Design, Implementation & Operation
  • Enhancement in Time to Market
  • Global OSS footprint across Consulting, Design, Implementation & Operation
  • Improvement in customer Experience & satisfaction

TechM Platforms & Frameworks

Partners and Eco System